Czech company. Czech employees. Czech production. Dogtrace is a purely Czech company, equipped with state-of-the-art technology. They have no factory in China or any other country. All key production processes take place in Lanškroun under strict output control.
It's not just words. All components are either manufactured by themselves or purchased from reputable European suppliers. They have their own subsidiary for PCB mounting and also their own development center with top experts in the field.
Our devices normally "live" 10 - 15 years and it is no exception that they are used for future generations of dogs. For this reason, you will undoubtedly appreciate the availability of all spare parts that we keep in stock at all times. Our devices are therefore literally immortal. All our collars are perfectly waterproof. Dogs can even swim with them. For D-control professional models, the controls are also durable and waterproof.
You can see and try our equipment almost at your place of residence. If you live far away, we will lend you home for free.
Our products are easy to work with. You will receive a clear user manual for each, and if you don't happen to know the advice, we are here for you. We offer assistance in product selection and professional consultation for a suitable solution to your situation. We will choose the product so that you and your dog are as satisfied as possible.
In order to supply useful products, we need not only a top technological background and a development center.
We cooperate with veterinarians and cynologists in the production and development of new products. We are not alone in this.
Thanks to a very low percentage of complaints, we are not afraid to call our service EXPRESS. The average service period with us is 3 - 5 working days, but after agreement we are able to handle your service preferentially in an even shorter period.
If you come to us, we literally offer a service on hold, because we know that you use our products to the fullest.
We completely trust our products! Strict control and innovation of technological and production processes increases the level of quality of our products. Therefore, we decided to extend the warranty period to 3 years.